Consultrain specialises in the instructional design and facilitation of customised learning and development solutions for business.  Areas of expertise include:

Human Resource Management Training

Consultrain’s expertise is in developing the human resource management knowledge and skills of managers, supervisors and team leaders so that they can more effectively manage the staff that report to them.  Training is also provided to staff to enhance their understanding of, and effective participation in, a range of human resource management processes.  Training can be provided in:

• Staff recruitment, selection and induction
• Interviewing skills
• Performance management and development
• Giving, receiving and seeking performance feedback
• Coaching and managing under performance
• Setting work goals and measuring performance
• How to write a performance development plan
• How to have effective career conversations
• Train the Trainer
• Engaging and retaining staff
• Equal employment opportunity
• Bullying, harassment and discrimination awareness

Communication Skills Training

“It is difficult to think of a single job in which communication is unimportant.”  (Robert Bolton)

Yet many people do not communicate well, especially at work.  Consultrain has extensive experience in providing training in a broad range of communication skills that are essential for successful interpersonal relationships and effectiveness, both within and outside of the workplace.

• Feedback skills
• Active listening
• Effective email communication
• Cross-cultural and cross-generational communication
• Assertion
• Persuasion, influencing and negotiation skills
• Performance management and career development conversations

Training in Fundamental Work Skills

In addition to communication skills training, Consultrain regularly provides training in a range of other fundamental skills that are required for effectiveness at work, including:

• Time management
• Goal setting
• Presentation skills
• Resilience and stress management

 

If you require training in an area that is not listed here, please contact us, as we love the challenge of using instructional design expertise and a passion for learning to develop new, engaging and interactive workshops.